Self-contained facility that meets strict guidelines
We take infection prevention and control very seriously. Which is why we established our decontamination facility in Tewkesbury 4 years ago. At our facility, we adhere to strict infection control guidelines and all our team members have been rigorously trained to prevent cross-infection at every stage of the process. Which means you can be confident that each item of specialist seating or equipment brought through our unit leaves safe, hygienic and decontaminated to a degree that manual cleaning could never match.
Ground-breaking laundering for healthier results
For the ultimate infection control we use the OTEX disinfection system. This revolutionary way of cleaning goods is better for the environment, healthier for your patients or residents, and helps preserve the life of items because they are laundered at lower temperatures, using ozone for disinfection. At the end of a successful wash, a receipt is printed to confirm each load has been through the OTEX system. You can use these receipts for inspections to aid in HTM 01-04 and HACCP compliance.
This is an email to say thank you to Nicola and the Team for the brilliant customer service carried out today. We had a new resident arriving and it was essential she had the appropriate bed and equipment for her needs. Through your speedy service she will now be comfortable at The Coombs. Thank you for your prompt service, it was appreciated.Carolyn Kilburn, Nursing Home Administrator
I would like to say thank you so much for organising dads chair so quickly. I got a bit emotional when he was wheeled out of his room for the first time. He found the chair very comfortable and the gentleman that delivered the chair was very helpful. He actually had his lunch at the table with the rest of the residents today! Many thanks again - you have made my dads last Christmas one to remember.Inger Southorn, Private Customer
Thanks so much Nicola – for everything you do for us. You really are worth your weight in gold! Wishing you and your team a very Happy Christmas and New Year.Louisa, Nursing Home Deputy Manager
Sandy's Hydro Tilt has been safely delivered to No. 11 Greenhills Road, and everyone is so pleased to have it. Would you please pass on our thanks to all your team who have all been so helpful and co-operative and many thanks to you Annabell, for all the help and assistance you have given.Maggie Gibson, Private Customer