Andrew, I can’t thank you enough for the excellent, person centred and flexible approach you have provided for my client, you have been nothing short of excellent. I was very impressed and pleased to work alongside such a caring and knowledgeable rep, and provide a great outcome for the client. Thank you also for agreeing to leave the assessment chair with him to fill the gap between the chair being delivered.

The chair arrived safely and has now taken centre stage in my living room. It is difficult to put into words what this means to myself and my family. It seems along time ago that Francesca from O/T came to assess me but my was it worth the wait. The chair is beyond my expectations. It ticks every box, looks, build, quality and comfort.

I have today received the specialist chair for my father. He is delighted with his new chair which has made a huge difference to his quality of life.

I wish to say a very big thank you to you for your help and assistance in this matter. If you had not done as you did, we would probably have had to evacuate our residents. The list for bed repairs I will get to you as soon as I can.
Many thanks for your help in this matter - I don't know what we would have done without you.