Expert care for a huge range of specialist equipment
We’ve been servicing healthcare equipment for hospitals, care homes, hospices and private homes for over 80 years. We’ve seen almost every kind of malfunction, and have fixed, maintained, serviced and installed just about every kind of specialist equipment brand there is. Our experience is renowned and why we’re a well-respected provider of healthcare equipment servicing in the industry.
- Overhead Tracking
- Stair Lifts
- Vertical Lifts
- Mobility Equipment
- LOLER Equipment (hoists, stand aids and slings)
- Profiling Beds
- Specialist Seating
- Showing & Toileting Equipment
- Pressure Area Care
Tailor-made contracts to fit your needs
We understand that quality of life can be directly linked to the healthcare equipment a person uses. Which is why we believe in making servicing that equipment as easy and affordable as possible. We’ll build a servicing contract around your needs, rather than an off-the-shelf solution , whether you’re a multi-bed care home or a private individual. We also use one contract for all the healthcare equipment we service – making it a lot easier for you to manage.
Reliable, trustworthy service engineers
Our service engineers are liked and trusted by hundreds of clients. They’re highly-skilled and fully-trained (including in dementia awareness), have an unrivalled level of product knowledge, and are always up-to-date with the latest industry directives and manufacturer guidelines. They drive fully-stocked vans to repair on-site with minimum disruption or can provide you with a replacement if they can’t fix your equipment, where possible.
24/7 repair line and service
All our healthcare equipment servicing comes with dedicated over-the-phone support. So if your equipment breaks down, you have someone to turn to 24 hours a day, 7 days a week. When you call, you’ll speak to a knowledgeable and experienced member of the team – not an automated voice – who’ll run a full diagnostic to ensure things get fixed as quickly as possible. Avoiding unnecessary call-out charges.
Maggie Gibson, Private Customer
Sandy's Hydro Tilt has been safely delivered to No. 11 Greenhills Road, and everyone is so pleased to have it. Would you please pass on our thanks to all your team who have all been so helpful and co-operative and many thanks to you Annabell, for all the help and assistance you have given.
Inger Southorn, Private Customer
I would like to say thank you so much for organising dads chair so quickly. I got a bit emotional when he was wheeled out of his room for the first time. He found the chair very comfortable and the gentleman that delivered the chair was very helpful. He actually had his lunch at the table with the rest of the residents today! Many thanks again - you have made my dads last Christmas one to remember.
Graham Plimmer, Private Customer
I contacted Premiere as I required some assistance with both access and thresholds within my house for my wife who has MS. Michael McHugh came to see us. Not only did we find him to be most knowledgeable providing us with excellent advice on equipment and how to best assist with our issue’s, he was also an exceedingly pleasant and polite young man. I would highly recommend Premiere for both the quality of the service and the polite professional attitude of the staff.
I have today received the specialist chair for my father. He is delighted with his new chair which has made a huge difference to his quality of life.