Expert care for a huge range of specialist equipment
We’ve been servicing healthcare equipment for hospitals, care homes, hospices and private homes for over 80 years. We’ve seen almost every kind of malfunction, and have fixed, maintained, serviced and installed just about every kind of specialist equipment brand there is. Our experience is renowned and why we’re a well-respected provider of healthcare equipment servicing in the industry.
Tailor-made contracts to fit your needs
We understand that quality of life can be directly linked to the healthcare equipment a person uses. Which is why we believe in making servicing that equipment as easy and affordable as possible. We’ll build a servicing contract around your needs, rather than an off-the-shelf solution , whether you’re a multi-bed care home or a private individual. We also use one contract for all the healthcare equipment we service – making it a lot easier for you to manage.
Reliable, trustworthy service engineers
Our service engineers are liked and trusted by hundreds of clients. They’re highly-skilled and fully-trained (including in dementia awareness), have an unrivalled level of product knowledge, and are always up-to-date with the latest industry directives and manufacturer guidelines. They drive fully-stocked vans to repair on-site with minimum disruption or can provide you with a replacement if they can’t fix your equipment, where possible.
24/7 repair line and service
All our healthcare equipment servicing comes with dedicated over-the-phone support. So if your equipment breaks down, you have someone to turn to 24 hours a day, 7 days a week. When you call, you’ll speak to a knowledgeable and experienced member of the team – not an automated voice – who’ll run a full diagnostic to ensure things get fixed as quickly as possible. Avoiding unnecessary call-out charges.
“I just wanted to pass on some lovely feedback I received from the Careflex Hydrotilt that we issued that young man”
“Thank you Annabell for all your support in helping identify suitable equipment for my client's complex needs”
“This is an email to say thank you to Nicola and the Team for the brilliant customer service carried out today”
“First of all, I would like to express my deepest appreciation to you and your company for both your support and understanding of a very difficult situation that I am dealing with whilst trying my best to support Joyce with, whilst aiming to improve both the quality of her health and her life”