INSTALLATION, SERVICING, MAINTENANCE, BREAKDOWNS

Keep healthcare equipment up and running

Totally bespoke packages to suit your budget

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Expert care for a huge range of specialist equipment

We’ve been servicing healthcare equipment for hospitals, care homes, hospices and private homes for over 80 years. We’ve seen almost every kind of malfunction, and have fixed, maintained, serviced and installed just about every kind of specialist equipment brand there is. Our experience is renowned and why we’re a well-respected provider of healthcare equipment servicing in the industry.

  • Overhead Tracking
  • Stair Lifts
  • Vertical Lifts
  • Mobility Equipment
  • LOLER Equipment (hoists, stand aids and slings)
  • Profiling Beds
  • Specialist Seating
  • Showing & Toileting Equipment
  • Pressure Area Care

Servicing

Tailor-made contracts to fit your needs

We understand that quality of life can be directly linked to the healthcare equipment a person uses. Which is why we believe in making servicing that equipment as easy and affordable as possible. We’ll build a servicing contract around your needs, rather than an off-the-shelf solution , whether you’re a multi-bed care home or a private individual. We also use one contract for all the healthcare equipment we service – making it a lot easier for you to manage.

Servicing

Reliable, trustworthy service engineers

Our service engineers are liked and trusted by hundreds of clients. They’re highly-skilled and fully-trained (including in dementia awareness), have an unrivalled level of product knowledge, and are always up-to-date with the latest industry directives and manufacturer guidelines. They drive fully-stocked vans to repair on-site with minimum disruption or can provide you with a replacement if they can’t fix your equipment, where possible.

24/7 repair line and service

All our healthcare equipment servicing comes with dedicated over-the-phone support. So if your equipment breaks down, you have someone to turn to 24 hours a day, 7 days a week. When you call, you’ll speak to a knowledgeable and experienced member of the team – not an automated voice – who’ll run a full diagnostic to ensure things get fixed as quickly as possible. Avoiding unnecessary call-out charges.

Andrew, I can’t thank you enough for the excellent, person centred and flexible approach you have provided for my client, you have been nothing short of excellent. I was very impressed and pleased to work alongside such a caring and knowledgeable rep, and provide a great outcome for the client. Thank you also for agreeing to leave the assessment chair with him to fill the gap between the chair being delivered.

Wiltshire OT

The chair arrived safely and has now taken centre stage in my living room. It is difficult to put into words what this means to myself and my family. It seems along time ago that Francesca from O/T came to assess me but my was it worth the wait. The chair is beyond my expectations. It ticks every box, looks, build, quality and comfort.

Jonathan Page, Private Customer

I wish to say a very big thank you to you for your help and assistance in this matter. If you had not done as you did, we would probably have had to evacuate our residents. The list for bed repairs I will get to you as soon as I can.
Many thanks for your help in this matter - I don't know what we would have done without you.

Manager, Athelstan House (Assisted Living Facility)

Thanks so much Nicola – for everything you do for us. You really are worth your weight in gold! Wishing you and your team a very Happy Christmas and New Year.

Louisa, Nursing Home Deputy Manager