What happens during a seating assessment
Your seating assessment will last approximately 60 minutes. During that time, one of our clinically-trained seating specialists will chat to you about how the chair will be used and for how long, where it will be used, and how you will be transferred in and out of the chair. They’ll also note your health condition and personal needs, and take measurements of the premises – all to ensure that the best possible specialist seating solution is provided.
If you would like to talk through your options with us, get in touch with one of our Customer Champions.
Talk to us: 0345 521 1819
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Why a seating assessment is important
The right seating can literally transform your life when you are living with reduced mobility, a disability or an ongoing health condition. Get it wrong and the effects of poor posture can seriously exacerbate both your mental and physical health conditions.
By evaluating your individual needs and situation with a free 60-minute seating assessment, we can ensure that we match you with a chair that is going to enhance your posture, comfort, overall wellbeing and general health – for a better quality of life.
When you make the appointment for your assessment, we’ll go through a pre-assessment questionnaire over the phone. It will take around 5 minutes and give us a good picture of what you need and why you need it.
We’ll visit you at home, in hospital or in your care setting to do a full assessment. We’ll bring a selection of specialist seating and accessories that we’ve carefully selected based on your pre-assessment questionnaire. At the end of our visit, we’ll agree with you the most appropriate chair for your needs and follow this recommendation up with a written quotation.
Delivery, set-up and support
Should you go ahead, we will arrange delivery – same day and next day are available depending on stock availability. We’ll deliver at a time to suit you, set-up your equipment and then show you how to use it. Our after sales team will then be on hand to give you support via our careline.
We have had incredibly positive feedback from everyone who attended the service development training, and colleagues finding the learning pods really useful and informative. It was lovely to meet you, and many thanks once again.Occupational Therapy Team Lead, Wye Valley NHS Trust
I wish to say a very big thank you to you for your help and assistance in this matter. If you had not done as you did, we would probably have had to evacuate our residents. The list for bed repairs I will get to you as soon as I can. Many thanks for your help in this matter - I don't know what we would have done without you.Manager, Athelstan House (Assisted Living Facility)
We always have an exemplary service from yourselves and yesterday was no exception. Andy arrived at 7.30pm with the HiLo bed which Adrian had ordered earlier in the afternoon. He cheerfully assembled it after what had already been a long day for him. Thank you again.Margaret Greaves, Horsfall House General Manager
I just wanted to pass on some lovely feedback I received from the Careflex Hydrotilt that we issued that young man. Mum has informed me that he is using the chair often and has also asked for it to be taken downstairs so he can watch TV with his mum (which as I think you are aware, he never left the bedroom!)Children’s Occupational Therapist, Birmingham