Deliveries and Returns

All contracts entered into between Premiere Healthcare Ltd (hereinafter called the “Seller”) and any person, firm or company (hereinafter called the “Buyer”) purchasing, hiring or leasing goods from the seller shall be subject to the following terms & conditions and the placing of an order by the Buyer shall be considered as acceptance of these conditions.

Quotations and prices

Unless otherwise stated all prices are net and are those ruling at the time of despatch. Published prices and quoted prices, while given in good faith, are subject to change without notice due to suppliers’ price fluctuations and other causes beyond the Sellers’ control. Quoted prices apply only to the stipulated quantities and do not necessarily hold for lesser quantities. All prices are subject to Value Added Tax at the rate ruling at the time of despatch. Some medical products or equipment may be eligible to be VAT zero rated – contact the seller for details.


Payment is strictly net and due within 30 days of date of invoice. In the case of non-accredited customers and/or any invoice marked “C.O.D” payment is required at the time of delivery. The Seller reserves the right to charge interest on accounts outstanding beyond the time specified in this condition, the rate of interest being 1.5% per month and/or per part month until payment is received.

In terms of money laundering regulations 2003 the Seller is not registered as a high value dealer and cannot accept cash payments in excess of 15000 EURO or the equivalent in other currencies. Suspicious transactions will be reported to the National Criminal Intelligence Service.


The costs of delivery will be as notified to you before you place your order. Unless otherwise instructed by the Buyer, the balance of any part delivery will follow as soon as possible under a separate invoice. Whilst it is the Sellers’ endeavour to supply items as ordered if the exact requirement is not in stock, the Seller reserves the right to supply the nearest alternative.

Repairs to faulty equipment

For a period of 12 months from delivery faulty equipment will be repaired or replaced free of charge after receipt and examination by the Seller. Paint finish and in-use damage together with operational negligence are not covered by any warranty. Repairs are carried out at our standard rates with parts etc, charged at list. Carriage both ways is to the customer account.


Goods correctly supplied may not be returned without the Sellers’ written consent, and application for such consent can be considered only within 7 days of the invoice date. Duly authorised returns must be sent at the expense of the Buyer, and the Seller reserves the right to impose a handling/re-stocking charge on such goods of 15% of the value. Non-stock items obtained for a Buyer to special order cannot be returned under any circumstances.

Damaged/faulty goods

Damaged/faulty goods or short deliveries must be notified to the Seller within 3 days of delivery and the goods and packaging material retained for inspection.  Otherwise no liability can be accepted. The Seller’s liability in respect of faulty goods shall be limited to giving the Buyer the benefit of any guarantee given by the manufacturer of such goods.

Title to goods

The property of the goods shall remain vested in the Seller and shall not pass to the Buyer until the Buyer has made payment in full of the purchase price. So long as the property of the goods remains vested in the Seller, the Seller shall be at liberty at anytime to retake possession thereof and for that purpose to enter upon any premises of the Buyer. Notwithstanding the foregoing, the goods are at the entire risk of the Buyer from the time and date at which delivery is made.

Description of goods

Please note that all items are sold by product description and not product code.

Force majeure

The Seller shall not be liable to the buyer for any loss or damage which may be suffered by the Buyer as a direct or indirect result of the duties and/or obligations of the Seller in the contract being prevented, hindered, delayed or rendered uneconomic by reason of any Force Majeure circumstances. In these conditions “Force Majeure” circumstances shall mean any act of God, war, riot, strike, lock-out, industrial action, accident, breakdown of plant or machinery, fire, flood, drought, storm, difficulty or increased expense in obtaining materials or transport or other circumstances beyond the reasonable control of the Seller.

Legal construction

These terms and conditions and all contracts to which they apply shall in all respects be governed and construed in accordance with English Law and shall be subject to the jurisdiction of the English Courts.