What happens during a seating assessment
Your seating assessment will last approximately 60 minutes. During that time, one of our clinically-trained seating specialists will chat to you about how the chair will be used and for how long, where it will be used, and how you will be transferred in and out of the chair. They’ll also note your health condition and personal needs, and take measurements of the premises – all to ensure that the best possible specialist seating solution is provided.
If you would like to talk through your options with us, get in touch with one of our Customer Champions.
Talk to us: 0345 521 1819
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Why a seating assessment is important
The right seating can literally transform your life when you are living with reduced mobility, a disability or an ongoing health condition. Get it wrong and the effects of poor posture can seriously exacerbate both your mental and physical health conditions.
By evaluating your individual needs and situation with a free 60-minute seating assessment, we can ensure that we match you with a chair that is going to enhance your posture, comfort, overall wellbeing and general health – for a better quality of life.
When you make the appointment for your assessment, we’ll go through a pre-assessment questionnaire over the phone. It will take around 5 minutes and give us a good picture of what you need and why you need it.
We’ll visit you at home, in hospital or in your care setting to do a full assessment. We’ll bring a selection of specialist seating and accessories that we’ve carefully selected based on your pre-assessment questionnaire. At the end of our visit, we’ll agree with you the most appropriate chair for your needs and follow this recommendation up with a written quotation.
Delivery, set-up and support
Should you go ahead, we will arrange delivery – same day and next day are available depending on stock availability. We’ll deliver at a time to suit you, set-up your equipment and then show you how to use it. Our after sales team will then be on hand to give you support via our careline.
“This is an email to say thank you to Nicola and the Team for the brilliant customer service carried out today”
“I am delighted to inform you that Joyce loves her new wheel chair - she has spent up to four hours in it in the past couple of days!”
“Andrew, I can’t thank you enough for the excellent, person centred and flexible approach you have provided for my client, you have been nothing short of excellent”