We recognise that the cost of specialist seating solutions is often an area of concern for our clients, and this has never been truer than with the current cost-of-living crisis. Our team feel strongly that finance should not be a barrier to the comfort and care of those who need extra support, which is why we offer a range of flexible options in order to help you find the very best solution for your client or loved one.
We spoke with our Finance Manager and Business Development Manager to answer our most frequently asked questions related to money matters.
What does VAT relief mean and who is eligible?
If you are disabled or have a long-term illness, you will not be charged VAT on the specialist products we supply, provided they are for your own use. Completing a simple form can save you up to 20% on the manufacturer’s recommended retail price – please contact our customer champions who will be able to share this form with you.
What charitable funding is available?
There are various charities that provide grants towards the cost of equipment to help make life better for those who need extra support. Just some of the charities that have supported our clients are:
- Barnwood Trust
- Gloucestershire Disability Fund
- The Disabilities Trust
- Trident Reach
- Royal Variety Charity
- Royal British Legion
- MS Society
- West Midlands Police Benevolent Fund
- The Charity for Civil Servants
How much should I expect to pay for a specialist stroke chair?
Depending on the specification of the chair, including the kind of pressure relief and support needed, prices start at £2,000 and range upwards to £4,000.
How much should I expect to pay for a riser recliner?
Again, this can vary from £1,500 to £3,000, depending on the specification of the chair. All our chairs are individually assessed and made bespoke to our clients to match the level of support they need.
I’ve found something cheaper on the internet – why should I purchase a more expensive chair?
Whilst cheaper options can be found online, these are unlikely to offer the extra support our experienced team provide – from taking the time to assess your personal circumstances, alongside all other external factors, our team are able to suggest the very best chair to match the needs of the individual.
Any less costly option will also forgo the unparalleled after-sales support from our team of dedicated experts, who will deliver and set up the chair, as well as giving full training to any associated care givers. Our clients also benefit from our product warranty.
What are the most frequently ordered accessories, and how much do these cost?
Using the example of a HydroFlex, one of our most popular stroke chairs, the most frequently ordered accessories include adjustable lateral supports (£397), a soft profiled headrest (£99), the 4 point pelvic belt (£138), and a tray (£176).
How can I pay for a chair?
Payment can be made using a variety of methods, from debit or credit card (Mastercard or Visa) to bank transfer and cheque, made payable to Premiere Healthcare Limited. Please note that we cannot process your order until the cheque has cleared.
Our account details for bank transfers are listed below:
- Sort Code: 30-91-87
- Account Number: 00475707
- Account Name: Premiere Healthcare Ltd
If you have a query that we haven’t answered above, please contact our customer champions who are always happy to answer your questions. Call 0345 521 1819 or email firstname.lastname@example.org