Could you please pass on some good feedback to Premiere Healthcare regarding the assessment visit. What should have been a standard seating assessment turned out to be quite a confrontational assessment and a difficult situation due to family dynamics. Michael acted professionally throughout the visit, providing good advice to enable us to continue with the assessment to find a solution and suitable seating.
Mr Armstrong-Sly – West Midlands OT
First of all, I would like to express my deepest appreciation to you and your company for both your support and understanding of a very difficult situation that I am dealing with whilst trying my best to support Joyce with, whilst aiming to improve both the quality of her health and her life. Whilst you are a business, you are a business with a heart — a very rare quality these days, but one I highly value and respect.
Private Customer – East Midlands
Thank you SO much for supplying us with our Careflex chair – it arrived this morning, and we have already sat the gentleman out in it. He looks amazing and is very pleased to not only be out of bed, but also be out of his room! You are my little Santas!
Occupational Therapist, Stoke-on-Trent
I wish to say a very big thank you to you for your help and assistance in this matter. If you had not done as you did, we would probably have had to evacuate our residents. The list for bed repairs I will get to you as soon as I can. Many thanks for your help in this matter - I don't know what we would have done without you.
Manager, Athelstan House (Assisted Living Facility)