We always have an exemplary service from yourselves and yesterday was no exception. Andy arrived at 7.30pm with the HiLo bed which Adrian had ordered earlier in the afternoon. He cheerfully assembled it after what had already been a long day for him. Thank you again.
Margaret Greaves, Horsfall House General Manager
I wish to say a very big thank you to you for your help and assistance in this matter. If you had not done as you did, we would probably have had to evacuate our residents. The list for bed repairs I will get to you as soon as I can. Many thanks for your help in this matter - I don't know what we would have done without you.
Manager, Athelstan House (Assisted Living Facility)
Could you please pass on some good feedback to Premiere Healthcare regarding the assessment visit. What should have been a standard seating assessment turned out to be quite a confrontational assessment and a difficult situation due to family dynamics. Michael acted professionally throughout the visit, providing good advice to enable us to continue with the assessment to find a solution and suitable seating.
Mr Armstrong-Sly – West Midlands OT
Thanks so much Nicola – for everything you do for us. You really are worth your weight in gold! Wishing you and your team a very Happy Christmas and New Year.
Louisa, Nursing Home Deputy Manager